Staples in Southlake, TX Closed now

Reviews about Staples

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  June 14, 2020, by Francisco Patricia Campos
  I went 3 times, in the second one I called because I wanted to know how to do everything and the guy that "help" us said to me that I needed to go personally so we can print it. I had already send it and he couldn't tell me that he cannot see the email! I went to the place and all he told me was "we cannot do this, if you can give it to us in a USB we'll see what to do" 30 minutes in the car, driving to the place! 3 times! The guy could say, I can't see it. Try in a USB! In the phone call!!! Agh! Awful service this time
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  June 13, 2020, by Wendy Odell
  Went in for a print order. Was told no more orders were being received before closing, but if I wanted to pay $44, they would accommodate me. I questioned this, since there was still 6 hours before the store closed. Employee wasn't able to articulate WHY she wouldn't accept a non-rush order, so I declined and chose to complete my order via self-copier. I was there 45 minutes, and the employee sat on a stool and ate cheetos the ENTIRE time. Did not work on one order. Halfway through my self-service order, my copier ran out of paper. The employee tried to load new paper with CHEETOS ON HER FINGERS. I took the paper and loaded it myself, finished my project, went home, and used FedEx printing for my bigger order. This was the most negative customer service I've encountered in years.