Zales Outlet in Southlake, TX

Reviews about Zales Outlet

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  March 26, 2020, by Brooke London
  After being approved at the other Zales down the road, but leaving due to being unsatisfied with our experience, we decided to try out this Zales. We were helped by Zayle (not a joke, it's her real name!) and she was incredibly friendly and knowledgeable. I went in looking for a very specific engagement ring and when they did not have it, she brought over another employee who was very knowledgeable in customization. They took the time to let me show them which bands, stones, etc. that I liked and were able to give us a rough estimate on the cost. We ended up with a great deal elsewhere, but my fiance still needs his wedding band and we will likely be coming back here for it. If you are looking for a Zales in Southlake, I would highly recommend this location over the other.
• ★ ☆ ☆ ☆ ☆

  December 02, 2019, by Tessa Jones
  Horrible customer service. Do NOT shop here!! Had to come back 3 times because they couldn't figure out how to get my watch fixed. Will NOT be returning!!!